Refund Policy

We do not provide cash refunds. Upon returning the item, you will receive credit in the form of a gift card that can be used online. All items returned must be in original condition (including all paperwork, packaging, and accessories) with tags still attached. All items must be unworn, unaltered, and unwashed. Items considered "Final Sale" cannot be returned or exchanged in store.

 

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.

Non-Fashion Nova items sent to our Distribution Center will be discarded upon receipt.

 

If you received items ordered online that were received damaged, defective, or incorrect, you will need to contact Customer Service @ clicksaver28@gmail.com  in order to receive a full refund to your original payment method.